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Quilt Top by Me, Hand Quilted by my Mother, Doll crocheted by my Mother

Saturday, November 27, 2010

Accuquilt Go! Cutter is gone

I must be doing something terribly wrong or I have no luck at all. You all know how much I want the Accuquilt Go Fabric Cutter but the price has just been way to high for our budget $349. to be exact, plus there is the cost of the Dies and they can be $29. to a hundred or so .. I have in the past year entered every GO contest I could find with no luck... You can imagine my total delight when I spotted the ad for JoAnn's Fabric that they will have the Go cutter for $199.  that is a savings of $149....WOW, I can do that, and the time was right, The puppies were to the age they could be sold and the money would go to pay for my GO, which would be so helpful to me as I am making my charity quilts.... I was ready, all set, yesterday I went into the JoAnn's Fabric site and YES there it was my machine.  I put one in my cart and oh no, problem #1 Hubby was at work and he had the credit card, which meant I would have to wait till he got home... NO problem..  I waited and when he came home, I again went to the JoAnn's Site, Now let be back track a little here, Thanksgiving Day I went to the site and saw the problem screen, JoAnn's have in the past had major problems during their online sales.  OK that being said, jump back to the story... So Hubby is home, I go to the site and there it is the dreaded problem screen... I keep trying and finally I get in, I headed straight to the GO page, click the buy button, and there it is, in my cart, but wait there is a $17.00 shipping charge..OK now I know I saw the free shipping for totals over $75.00. The GO is in my cart and safe and I head out looking for the code for free shipping, after all that will save me $17.00.  Then it happened, the site started to freeze, then it shut down,,,, NO< NO<  I hurry and type in the JoAnn's address and NO, I just can't believe this is happening, there it is the web site down page... so I close the page and try and try again.  I am determine to order my GO....  Finally, success  I am back on the site, but wait, my cart is now empty, where did my GO, go..... OK, no big problem, go to the GO page and once again put it into my cart.  BUT WAIT,  NO, NO, NO,  I can not believe this is happening,.... my GO, the page says the GO is no longer available....WHAT, I was just there, I had it in my cart, OK is this a conspiracy against my buying a GO, was this sale just to good to be true. So thanks to a glitch in the JoAnn's site, I don't get my GO....  I wonder about the JoAnn's site, this happens everytime they have a sale, the last time it was with the Simplicity Bias tape maker... Oh and just for those who wonder why I didn't just go to the store...Well the GO cutter was a online only sale....and I am not the only person who has problems with the site, just go to their facebook page and there are lots of complaints about them. One day JoAnn's might just get wise and either get a web master who can keep their site up and running or when the have a sale hold it in the store only and forget about the web site sales. Either way JoAnn's needs to really look into their web site, they are making so many of their customers unhappy, and when your customers are unhappy they will bash your site and that causes you to lose customers.... I shop at JoAnn's all the time, but if this continues, I will go down the block and shop Hobby Lobby or make the short trip to Michael's or AC Moore, after all who needs the stress the JoAnn's site is causing, not me..... So unless Santa got into the site and managed to order a GO before the Glitch, then I am not getting the GO under my tree this year.....

5 comments:

Kathy said...

Sound like some business better make some changes real fast. Sorry you lost out though.

Debra said...

The Go sale isn't just online. The hubs just picked me one up at the local store for the sale price!

Charlene S said...

Sometimes Scrooge is rather mean before Christmas especially when he teams with the Gritch. I think you got double teamed. So sorry! Maybe Santa will undo their mischief.

Barb said...

Oh....I am sooooo very sorry this has happened to you....so frustrating and when you had your hopes all up.....maybe Santa will have mercy on you and bring you one?

Sara said...

oh no, that would really tick me off!!! I hope you figure something out--maybe call Joann's company and see when they will have another in or order it over the phone. <--That would be great wouldn't it--solves the computer glitches then!